What is the default Login name and Default password for GUI management?
A: Login name: admin; Default password: 1234
Can Enhance-tech USB/FW/eSATA RAID system support disk array over 2TB?
A: Only eSATA interface support disk array over 2TB in EB4-CR/EB4H-CR/R4-CR
RAID system but not USB/FW400/800 interface.
Can Enhance-tech iSCSI RAID System setup multiple links in the same subnet?
A: All of our iSCSI units (RS8/16-IP4, IP and E320-IP) allow multiple iSCSI data
links in the same subnet
Why Adaptec 39320 only can get 160MB/sec when we try to implement
Enhance-tech SCSI product in Red Hat Enterprise 5?
A: Adaptec 39320’s driver for Linux can only run 160MB/sec in Linux.
Is our product support replication feature?
A: Only P120c (Previous RS8/16-IP) support replication feature but not any more.
Is Enhance Tech RS series product support 2TB HDD?
A: So far, we only support “Westem Digital RE4, WD2002FYPS, 2TB, IntelliPower,
SATA 3.0Gb/s, 64M; FW: 04.05G04”. Since 2TB drive gets really slow performance
in “Rebuild Status”, we strongly recommend customer to use RAID 6 array
configuration or 1TB drive instead 1.5TB, 2TB drive. It will avoid second drive fail
during the rebuilding.
How to configure RS 232 serial port to manage the RS / R / T series RAID box?
A: Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control. Terminal
type: vt100 Login name: admin Default password: 1234
Is Enhance Tech products support SSH?
A: Yes, but only for RS / R / T series RAID box.
How to configure SSH?
A: SSH (secure shell) software is required for remote login. The SSH client software
is available at the following web site:
SSH Tectia Client: http://www.ssh.com/
Host name: 192.168.10.50 (Please check the DHCP address first on LCM.) Login
name: admin Default password: 1234
How many snapshots can be created on a VD (Virtual Disk)?
A: There are up to 32 snapshots can be created on a UDV (User Data Volume)/VD. What
if the 33rd snapshot has been taken? There are two different situations:
1. If the snapshot is configured as auto snapshot, the latest one (the 33rd snapshot)
will replace the oldest one (the first snapshot) and so on.
2. If the snapshot is taken manually, when taking the 33rd snapshot will fail and a
warning message will be showed on Web UI.
What if the snapshot space is over?
A: Before using snapshot, a snapshot space is needed from RG (RAID Group) capacity.
After a period of working snapshot, what if the snapshot size over the snapshot space
of user defined? There are two different situations:
1. If there are two or more snapshots existed, the system will try to remove the
oldest snapshots (to release more space for the latest snapshot) until enough space is
2. If there is only one snapshot existed, the snapshot will fail. Because the snapshot
space is run out.